Prompts
Prompt management allows you to create and edit prompt templates available to users in chat. There are two types of prompts: Public Prompts and Internal Prompts.
| Type | Description |
|---|---|
| Public Prompts | Prompt templates displayed on the user's chat screen |
| Internal Prompts | Prompts used in assistant internal processing. Not visible to users |
Viewing the Prompt List
- Click the Prompts card on the admin console home screen.
- The public prompt list and internal prompt list are displayed.
Adding a Public Prompt
- Click the Add New button in the public prompts list.
- Enter the following fields:
| Field | Description |
|---|---|
| Title | The prompt name (required, 3 characters minimum) |
| Description (Public) | Description displayed to users |
| Description (Internal) | Notes for administrators. Not visible to users |
| System Prompt | Instructions specifying the AI's response style and preconditions |
| User Prompt | Currently not in use |
| Display | Whether to make the prompt visible to users |
| Sort Order | Specifies display order. Lower values appear first |
- Click the Save button.
Caution
At least one of the system prompt or user prompt must be filled in.
Adding an Internal Prompt
- Click the Add New button in the internal prompts list.
- Enter the following fields:
| Field | Description |
|---|---|
| Title | The prompt name (required, 3 characters minimum) |
| Description (Internal) | Notes for administrators |
| System Prompt | Instructions specifying the AI's response style and preconditions |
| User Prompt | Template text appended to user input |
| Sort Order | Specifies display order. Lower values appear first |
- Click the Save button.
Editing a Prompt
- Click the prompt you want to edit from the prompt list.
- Edit the fields and click the Save button.
Note
Prompts included by default in AI-Starter can also have their system prompt and user prompt content edited.